FAQ's

How do I book?

Booking is simple and easy.

Once you have selected your time slot, check that it has gone into your basket in the top right-hand corner, then choose how you want to pay.

Once you have paid, you should receive a few emails emails:

  • One confirming the booking.
  • A reminder email 6 hours before your booking with the correct gate code for that day.
  • Another reminder email 5min before your booking with the gate code.

If you have any issues, please do not hesitate to contact us.

Do we allow dogs listed on the Dangerous Dogs Act?

Please contact us if you have a dog listed on the Dangerous Dogs Act. We require a copy of your exemption certificate and for the owner to sign our waiver. Thank you for your understanding.

How do we enter the park?

Once you have booked, you will receive a booking confirmation email with an access code for the gate to the dog park.

Firstly, you will enter through the road gate, which isn’t locked. Please shut this behind you. Then you will require the code to access the dog park, which can be found in your booking reminder email.

Is there parking?

Yes! Free, secure parking is available on-site. After parking, ensure the road gate is closed. Before letting your dog out of the car, put them on a lead. DO NOT release your dog until the site gate is securely closed. Keep your dog on a lead until you have entered the park.

What height is the fence, and how big is the park?

The fencing is 1.8m which includes the top smooth wire and premium tight mesh wire dog fencing.

The park is 2acres.

Professional Dog Walkers

If you are a professional dog walker,
please contact us via email to make any special requests.

Opening Hours

Everyday 8am - 6pm

Terms & Conditions, Rescheduling, and Cancellations

Please read the following terms and
conditions and ensure you comply with them in full.

- You agree that use of the field is at your own risk and agree not to hold
Ipplepen Dog Park responsible for any injury to you or your dog(s) arising from
your use of the field.

- Ipplepen Dog Park is not responsible for any damage, loss, or injury to
persons, personal belongings, or vehicles while on site.

- The field is a large outdoor space and contains areas of uneven ground, which
could be concealed under long grass or other vegetation. Additionally, the
field may contain other hazards consistent with the countryside.

- You agree not to share the gate code with others. The code is provided for
your session only.

- It is the dog owner’s responsibility to ensure their dog(s) are fit, healthy,
and fully vaccinated before visiting Ipplepen Dog Park.

- Please contact us if you have a dog listed under the Dangerous Dogs Act. We
require proof of an exemption certificate and for you to sign our waiver.

- Please pick up and take all dog waste and general waste with you.

**In an emergency, please contact us immediately on 07783417192.**

**Entering and Leaving the Park**
- Please do not arrive earlier than five minutes before your session start
time.

- Please be ready to leave the park on time.

- Only unload your dog(s) once the previous session has exited the park and
loaded their car.

- Do not exercise or walk your dog outside of the secure park fencing.

- Dogs must be kept on a lead when entering and exiting the park.

- Ensure all gates are shut upon entering and exiting the park.

- Ipplepen Dog Park reserves the right to refuse admission to customers who do
not comply with these rules.

- Security cameras are in use on-site.

**Cancellation Policy**

- If you wish to cancel, please contact us at least 24 hours before your booking. While we understand that life happens, we are unable to refund cancellations made less than 24 hours before the booking.

- **Weekend Bookings:** Cancellations made less than 24 hours before the
booking cannot be refunded.

**Data Policy**

We only retain your contact details in case we need to contact you regarding
your booking. This information is not used for any other purpose or shared with
third parties.